How to Avoid a Major Mess - #8907
March 2, 2021
Download MP3 (right click to save)
Back in the 1950s, Walt Disney went to an amusement park he didn't like very much. It was a mess; there was litter all over the ground, dirty bathrooms. It just felt tacky. So he made up his mind that when he built the theme park he had dreamed of, it would never be a mess. If you've ever been to Disneyland or Disney World, you know he got what he wanted. Any time we've been there, it's been amazingly clean; I mean, considering the millions of people who go through there. I've been told that they have a simple strategy that makes Disney parks clean places. Take care of a mess right away. One day at Disney World I dropped my Coke cup and this guy with mouse ears made a flying leap and caught it before it hit the ground. OK, I'm exaggerating. But it almost feels like that. It really does stay clean there because they just won't let a mess get started.