How to Handle Frustrating People
By Ron Hutchcraft
There's a mountain in northern New Jersey that has an intriguing view. It's called Garrett Mountain, over the city of Paterson, New Jersey. In the 1980s, Paterson happened to be the fourth poorest, middle-sized city in America. Now, if you had driven around that city then and that's all you saw, you would think the whole area of north Jersey was poor. But just beyond Paterson on the horizon, you can see some of the wealthiest communities in America.