Thursday, October 13, 2016
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Telephone etiquette is usually one of the last things children learn-if they ever learn it! In fact, I sometimes kind of cringe when a child answers the phone. You never know if they're going to hang up, or if they're going to yell into the phone, "Hey, Mom!" or if they're just going to put down the phone and forget to tell anyone that you're waiting. Ah, but the daughter of a friend of ours...oh, a pleasant exception. The family visited our office a while back, and when they got home, I called and the little girl answered. Very polite, very coherent, very competent. I said, "Hey, girl, how would you like to be my secretary?" She must have seen how crazy that job is when they were in our headquarters, because she answered immediately...oh, not with a yes-not with a no. She just said, "Uh, how about my brother?"