The Delivery Crisis - #2815
Who would think you'd miss a fleet of big brown trucks? Man, if they say UPS on the side, you'll miss them if they're off the streets for long! That's what America found out when the UPS drivers went on strike. Within hours in some cases, days in almost every case, thousands of UPS customers were in a crisis. I couldn't believe what the strike revealed, that 80 percent of America's packages, at least before the strike, were carried by UPS! Apparently, all the other guys were fighting it out for the other 20 percent. On the first day back after the strike, I'll bet some of those drivers were greeted with a standing ovation by some of their customers, "You're back! We're saved!" What a mess it was, huh? Businesses were almost on the ropes in a few days. They were manufacturing their product, the folks on the other end needed their product. But it wasn't happening. A sender and a receiver aren't enough, if the person delivering it isn't doing their job!