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April 12, 2022

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I know you've experienced it. Let's call it customer frustration. Maybe it's all about a bill you think there's a mistake on, or a problem with your phone or some other service, or maybe it's a store policy that seems like it's got you going in circles just trying to get an answer. You've talked yourself blue in the face, trying to get some resolution from this salesperson or this customer rep. Then it dawns on you...this person doesn't have any authority to make any difference in this situation. They're just reading from the company script. So what do you do? You ask for the boss, the manager, the owner. That's where I usually get an answer, because they've got the authority to do something!

April 11, 2022

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My son really likes to read. In fact, he had this spot by his office window where he liked to sit in the morning and read as the sunshine came streaming in. The one book he read there every morning was his Bible. He wanted to make sure that he got his time with Jesus right at the top of the day. He still does that. But this particular day was particularly unforgettable because as he opened his eyes from praying, there was a little chair next to his big chair and our then two-year-old granddaughter (precious girl) was there reading (well, excuse me, she was reading as much as a two-year-old can) a book. It was her toddler's Bible. Oh yeah, and next to her was one melted daddy all over the floor.

April 7, 2022

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Years ago there was a cowboy hero, and a young boy who thought he was a big deal. The boy was me. And my parents bought me this plate with my hero's picture on it and an inscription that said, "That a boy! You cleaned your plate." I wanted his approval very much, so I just kept cleaning my plate...and filling it so I could clean it again. By the time I was in high school, I weighed 210 pounds. And whose fault was it that I was so heavy? I've told many people - it was the fault of that cowboy hero, of course. Well, at least I wish I could have blamed him.

March 30, 2022

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It was about noon when I heard the news. Fortunately, I was safe in my office. All the power was out at Newark Airport. Now, I had used that airport so many times I could very well have been one of those poor travelers who I saw on the evening news groping their way through a totally darkened terminal. There was no electricity to the terminal for an entire day. What a mess! No lights, no computers, no baggage equipment. It was a good day to be in my office. And the reason there were no lights? A pile driver that was being used on an airport construction project somehow punched right through the main power line. Nice shot! With the power and lights out, it was just a very dark day.

March 28, 2022

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So, I had gone out that night and I saw this beautiful moon rising in the Eastern sky. I ran inside and said, "Honey, you need to come outside. The moon is shining so brightly tonight." Actually, to be more accurate, I should say, "Half the moon is shining brightly tonight." Because, see, there's one side of the moon that enjoys the sun's rays and reflects them back to earth, and there's another side that the sun doesn't touch. Of course, that's the dark side of the moon.

March 22, 2022

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It's one of life's great treats - pumpkin pie with some Cool Whip on it. Yeah, that's what I was after when I went to my son's refrigerator that day. I had cut my piece of pie, and all it was missing was that little white topping of Cool Whip. I foraged around in the fridge until I saw that familiar plastic container with a picture of exactly what I wanted my pumpkin pie to look like. Somewhat mindlessly, I opened that container, stuck my spoon in there, and pulled out the contents. I was just about to decorate my pie with it when I looked at what was on my spoon. It wasn't Cool Whip. It was gravy, which doesn't do much for pumpkin pie.

March 14, 2022

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Paul Harvey was probably one of the most distinctive voices in American radio. His lively newscasts and his unique delivery gave him a special niche in the lives of millions of listeners. But he did more than news. He is also known for the true stories that he told, often from American history. But he didn't let you know what the surprising subject of the story was until the end. There's a trademark phrase that accompanied Paul Harvey's great stories. He concluded it this way: "And that's the rest of the story."

March 10, 2022

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Okay, we didn't have much of a car in the first place. It was less of a car by the end of the day. We hadn't been married very long, and our used car was pretty humble, but it was ours. We were in heavy traffic in downtown Chicago about five o'clock one afternoon, sitting in the middle of one of those Rush Hour blood clots they call a "traffic jam." I'd stopped for a red light not far from the Art Institute on Michigan Boulevard. I can still picture this. To our right, was a city bus that pretty much blocked my view of the traffic on the intersecting street. The light turned green. I drove out into the intersection. Bam! Suddenly we were hit very hard, stopped cold, and left with a crumpled hood with smoke coming from underneath. A delivery truck had run the red light and into us. Thankfully, we weren't hurt. Our little car was, though! It wouldn't move. So we just went to the curb and stood on the sidewalk, waiting for help to come, and we watched as one driver after another pulled up to this car of ours that was obviously wrecked, unoccupied, disabled, and they honked. Weird!

March 3, 2022

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As we drove through Utah that day I kept "oohing" and "ahhing" at one magnificent view after another. Majestic mountains, and this rugged terrain, fabulous vistas - I loved it! Then my wife reminded me that I'd seen all this before. Oh, more accurately, I should have seen it before. See, I had traveled these same scenic highways on a bus with our Native American outreach team On Eagles' Wings a couple of years before. But much of the time, I had my head down, I was buried in my work or preparation or I was busy talking with one of the team members. In the process, I totally missed some of this country's greatest beauty.

February 18, 2022

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The more I've learned about eagles, the more amazing I find them to be. They mate for life, they build nests that will last a lifetime, and they ride the storm instead of hiding from the storm. There's really only one enemy that is a serious danger to the eagle - a snake. That snake will attempt to climb wherever the eagle nest is and attack the inhabitants, especially the little eagles. But pity the poor snake that gets caught by Mama or Papa Eagle. They will show that serpent no mercy! They may pick it up with their beak and violently shake it to death. Or, better yet, they will pick it up in their talons, take off high into the air, and drop that snake to its death on the rocks below. They are not about to let that serpent have what he came for.

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