A Leader's #1 Job - #9633
December 13, 2023
Download MP3 (right click to save)
I was in a board meeting in a hotel conference room. It was in the 90s outside, but I was ready to put gloves on so I could write without shaking. The air conditioner in our conference room was set one notch past high. It was on arctic! We wandered over to the control box on the wall, and all we did was discover that the controls were locked up. Great! So, we called the desk and they had a hard time understanding us because our teeth were chattering. (I'm not exaggerating at all, no.) They finally got the message, and the maintenance man came and he turned down that ice machine. At that moment, he had the power in his hands. Summer or winter, he is the man who decides what the temperature will be. You know, that's a pretty significant position.